Instead of panicking, we took a problem solving approach that involved multiple steps and resulted in a full-blown change management effort with our label supplier, manufacturer, trucking company and client.
When you know your workplace dot, you have a much greater sense of your sphere of influence.
This is almost impossible to gauge when you operate in silos that potentially keep you from having any influence at all.
As Karl Popper, one of the most influential 20 century philosophers of science, once eloquently stated, “All life is problem solving.” I’ve often contended that the best leaders are the best problem solvers.
They have the patience to step back and see the problem at-hand through broadened observation; circular vision.