The intention in Oman was also to adopt e-Government services to improve efficiency in relations with various government departments as a means to attract foreign direct investment and create a knowledge-based industry.
The study shows that while it was considered important for Oman to adopt e-Government, the progress of implementation was slow with an observable mismatch between the rhetoric of the implementation strategy and the actual outcomes.
Using the concept of institutional decoupling, this framework offers a new understanding of the observed high failure rate of e-Government implementation in many developing countries.
In terms of practical contributions, important lessons can be learnt particularly with regard to synchronising motivating factors with institutional, technological and organisational prerequisites, and expected outcomes.
: Many of the models and frameworks built to assist in the adoption process in developing countries have been adapted from e-government implementation experiences in Western developed countries.
While there are important lessons to be learnt, these frameworks have limited application in Africa and developing countries in other regions.
Data was collected using a theoretical framework developed from the extant literature, and analysed using Institutional Theory.
The findings suggest that the Omani Government was motivated to adopt e-Government as a service to the people of Oman because of a perceived need to conform to world standards and improving the performance of the public sector.
This thesis reports a description and analysis of the factors that influenced the process of adoption and implementation of the e-Government initiative in Oman over the period 2000 - 2013.
The research provides an explanation of why government organisations in Oman developed and then adopted e-Government projects, and how that affected their success as an example of what might also be the case in many developing countries.