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The main problem for business managers is to be able to respond early to change in the external environment, and this depends on how soon any change is identified.
people who work "at the coal face" and one level of management above.
Volunteers are normal part of the non-profit organisation but not the profit-business.
Negative attitudes can severely impact on the organisation's ability to implement strategies for development despite however thorough the planning processes.
Positive attitudes of staff and volunteers will not only make the management task easier but also will be noticed and appreciated by customers of the business or members of organisation.
Table 2 below identifies important aspects of the external environment in which the business operates.
The business cannot control these aspects but can respond to change if needed.If equipment is in short supply or not of the expected standard, then staff may be hindered in the performance of their duties, or if equipment is used by customers then customer satisfaction will fall.Financial strength is a factor in its own right that influences the internal environment of the organisation.Event Coordinator, Promotions Coordinator and Coaching Coordinator).When an organisation is a for-profit business that operates in a very competitive environment, its organisation structure may help or hinder the ability of the organisation to react to change.Nevertheless, training of staff is an essential aspect of good business management, and even in difficult financial circumstances is an achievable strategy.The culture within the organisation is a very important factor in business success. The attitudes of staff and volunteers, and their ability to "go the extra mile" makes a very significant difference.For example, the organisation's premises can be pleasant and uplifting, or demure and depressing.The availability of equipment is another asset that can significantly impact on the internal environment.Despite however good other internal factors may be, it is very difficult for an organisation that is too short of cash to implement strategies within the strategic plan.If the organisation struggles financially this can impact on staff morale as budgets need to be excessively tight.